- Contact：Hubert.Agius
- Tel：356-21-441600
- Fax：356-21-441726
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 Unfamiliar with the name IMP? You shouldn't be! IMP sells spare parts for cars, but also provides a complete service in the case of an accident. Most people who own a car would have had some experience of what a traffic accident can entail. Most would remember the seemingly never-ending series of errands: to the insurance agency, to the panel beater, to the mechanic? then the problems which accrue as time goes by and service remains unavailable: perhaps because you don't know whom to go to, or because of waiting lists, or simply because you're tired of running around for no apparent reason.In many cases, IMP is contacted by insurance agencies to ascertain that car parts are distributed to the panel beater in as short as possible a time. This is achieved thanks to a computerized system capable of tracking down ordered parts and bringing them to Malta quickly. Importance is given to offering the client a complete service without entailing unnecessary costs to the insurance agency concerned because of lengthy delays.IMP works hand in hand and enjoys excellent relations with all the local car importers and agencies to ensure quality and all-round reliability . The company is committed to providing available parts on the day they are ordered , to any place in Malta and Gozo. As soon as an order is received, the relevant information--chassis number, car-type, etc.--is inputted into the computerized system. Orders can be sent by fax, email or directly from the website sparesco.com, IMP's online service, through clients can place an order by simply filling in an electronic order form. From there, the main office tracks the parts immediately, and in turn delivers them directly to the panel beater or garage concerned.IMP is especially proud of its claim to prioritize all types of orders, no matter how small. "Normally, companies focus on larger items in a claim, where smaller items such as orders for clips, screws and smaller parts come second. At IMP we prioritize all spare parts, regardless of size" comments Hubert Aguis, managing director, IMP. "These small pieces are often what are needed to finish a job, and this is where our service comes into play. In this way we strive to treat each client on the same professional footing, with the same efficiency and promptness of service." |
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